Privacy Policy

Superwow Coffee, LLC ("Superwow Coffee," "Bazu Coffee," "we," "us," or "our") operates the Bazu Coffee website and online store (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase on the Site.

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information you provide directly:

• Name, email address, phone number, billing and shipping address
• Payment information (processed securely by our payment processor; we do not store full card numbers)
• Account credentials, if you create an account
• Order history and preferences
• Communications you send us (customer service inquiries, reviews, etc.)
• Information submitted through newsletter or marketing sign-up forms

Information collected automatically:

• IP address, browser type, device information
• Pages visited, time spent on pages, referring URLs
• Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use your information to:

• Process and fulfill orders, including payment, shipping, and customer service
• Communicate with you about orders, products, and promotions
• Send marketing emails (with the option to unsubscribe at any time)
• Improve and personalize the Site and our offerings
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations

3. Third-Party Service Providers

We work with the following third-party services, which may collect or process your information on our behalf:

• Shopify — our e-commerce platform, which processes orders, payments, and customer account data
• Klaviyo — our email marketing platform, used to send newsletters, promotions, and order-related communications
• Google Analytics — used to analyze Site traffic and usage patterns

Each of these providers has its own privacy practices governing how it handles data. We encourage you to review their respective privacy policies.

We do not sell your personal information to third parties.

4. Information Sharing

We may share your information with:

• Service providers who help us operate the Site and fulfill orders (e.g., shipping carriers, payment processors)
• Law enforcement or regulators when required by law
• A successor entity in the event of a merger, acquisition, or sale of assets

5. Cookies and Tracking Technologies

The Site uses cookies and similar technologies to:

• Keep items in your cart
• Remember your preferences
• Analyze Site traffic via Google Analytics
• Support email marketing personalization via Klaviyo

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications (via the unsubscribe link in any email or by contacting us)
• Opt out of certain data processing, where applicable under state or other law

To exercise any of these rights, contact us at info@superwowcoffee.com.

8. Children's Privacy

The Site is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. International Visitors

If you access the Site from outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your home country.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.

12. Governing Law

This Privacy Policy is governed by the laws of the State of Florida, without regard to its conflict of law principles.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Superwow Coffee, LLCEmail: info@superwowcoffee.com

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